Raptor troubleshooting tip
If the Raptor is not responding to scan or print:
- Restart computer
- Lower right corner of the screen on your Windows computer, click on upper arrow
- Right click Raptor icon and click Open Hardware Service
- Click on Utilities —> Network tab —> Register SSL Certificate
Note: If the computer has not shut down for a period of time, it will stop communicating with the Raptor.