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Explore How-To's and learn best practices from our knowledge base.
Connecting at Home
Guides
4
At Home Connection Guide - Apps
How to Reset Your iPad
Technology Support Connecting at Home (English)
How to Erase and Reset iPad (Korean)
General
FAQ
8
Outlook Web Access (OWA)
Connecting to Staff WiFi
Outlook for Your iPhone/iPad or Android
A New Way to Connect to Bi-Tech
Adding a Ticket in BPSD's HelpDesk
See all 8 articles
Technology Support Documents
1
Technology Support Handbook (r12.18)
Quick Tips
3
How to Find (Almost) Anything on Google
Install ContentKeeper certificate for iPad and iPhone
Block YouTube for student
Web Browsers
2
How to Clear Your Web Browser's Cache, Cookies, and History
How to turn on incognito mode on your computer and phone to browse the web privately
iPads
Backing up Data - iPad
2
Backing up Data (iPad)
Back up Book Creator App
Resetting iPad
3
Resetting iPad - End of Year
Resetting iPad - MDM Transition (Mar-Ap 2019)
Resetting iPad
Apps
2
Connect Outlook email to Apple Mail - iPad
Back up Book Creator App
General
3
How to bookmark a website to iPad homescreen
At Home iPad Tech Support Information
DFU Mode
Programs/Software
CAASPP
4
2018-2019 CAASPP Resources for Teachers
CAASPP (Quick Start Guides)
Universal Tools
Testing Script for Teachers (18-19)
General
3
Tip! Keyboarding Skills
Advidia credentials
Raptor troubleshooting tip
Internet
2
Creating Free Email Account
Bookmark a webpage to iPad homescreen
Canvas
2
Getting Started with Canvas
Canvas/Notability Issues
Microsoft 365
1
Create email accounts
Zearn
0
Studies Weekly
1
Getting Started with Studies Weekly
Classlink
1
How to Generate QuickCards
Outlook
1
Connect to a Shared Calendar in Outlook 2016
Zoom
0
Aeries
0
Classroom Technology
Apple TV
2
Apple TV - Sharing Your Device Screen
Adding Apple TV app to your iPad
Crestron
1
Crestron Panel
Troubleshooting Tips
0
Web Browsers
0
WiFi
0
Cables/Adaptors
1
Cables, Connections & More
Macbooks and iMacs
OS X
1
Upgrade your Mac or MacBook to Mojave
MacBook Air
1
Reset SMC and PRAM on MacBook Air
Windows and Office Solutions
Office 2019 install with ODT
1
Office 2019 ProPlus Install with XML and ODT
Office Staff
Aeries
0
Attendance
0
Enrollment
0